Internet and phone orders

• We know it can be tough to decide on colors and styles but, unfortunately, once you've submitted your online or phone order, after 48 hours we can not accept changes or cancellations. If you're in doubt about any details, please hold off until you're 100% sure.

• All sales are final, NO RETURNS!

In store orders

• No cancellations without restocking fees after 48 hours.

• No pre-production order may be cancelled without the written consent of HOED.

• Cancellations authorized in writing within 30 days of invoicing are subject to a 25% - 40% restocking charge depending on production stage.

• No cancellations will be considered after 30 days of invoicing.

• All delivered sales are final, NO RETURNS!